Key Responsibilities

• Process and post customer payments (cash, checks, credit cards, online/website payments).
• Match and verify direct-to-consumer online payments and ensure data accuracy.
• Research and resolve payment discrepancies in partnership with inventory and warehouse teams.
• Investigate account variances by gathering information from sales, customer service, trade promotions, and customers.
• Enter adjusting entries for valid deductions; follow procedures for invalid deductions.
• Review payment plans, payment history, and coordinate with collections when needed.
• Maintain accurate customer files and protect sensitive information.
• Assist with additional accounting projects as required.

Qualifications

• Associate or bachelor's degree in Accounting preferred, or equivalent experience.
• Experience in manufacturing or distribution environments preferred.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to identify issues and recommend corrective actions.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong written and verbal communication skills.
• Organized, dependable, and able to meet deadlines despite interruptions.
• Ability to work independently and as part of a team.

What Makes an Ideal Fit

• Curious mindset with a desire to investigate and solve problems.
• Enjoys research and digging into discrepancies.
• Comfortable using basic Excel (sorting, filtering, simple formulas).
• Thrives in an open office, quieter environment with friendly, collaborative coworkers.
• Comfortable working in an office where dogs are occasionally present.